We’ll quickly diagnose and fix the issue — no matter the brand or model. Reliable repair, professional service, and guaranteed results.
Napoleon Appliances Ottawa provides honest and transparent repair services for major home appliances, including fridges, washers, dryers, stoves, ovens, and dishwashers.
A team of highly qualified technicians came together to establish a name synonymous with INTEGRITY. Appliance repair is our passion, and our vision is to convey we’re worthy to be in your home.
Honest pricing is our priority. With us, you never have to worry about hidden fees or other built-in costs. You’ll always know how much to expect for labour, even before the job is complete.
Napoleon Appliances will never make repairs using old, outdated parts. Our team will only purchase materials of the highest quality, so we can maintain the integrity of your appliance.
We repair most washer brands and models.
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About Our Service
How much will it cost to leave your washing machine broken?
Trips to the laundromat aren’t inexpensive. You’ve got to pay money every time you use their machines, and that’s not even counting the energy it takes to lug around your laundry, the gas to go to a laundromat, and the time you have to spend sitting around, waiting for your clothes to be done.
Don’t waste time and money at a laundromat – call Napoleon Appliances! We can fix washers of all makes and models. Even old washing machines often have years of life left in them. Give us a call before you replace your old unit – you’ll be glad you did. We offer washer repair in Ottawa and the surrounding area.
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Nicest words from customers
Napoleon appliances did an amazing job fixing my fridge. The owner was very efficient, polite, and knowledgeable. He explained all the work he completed and offered me the best and reasonable price. I am very happy with the services provided by napoleon appliances and I will definitely be referring my friends/family to this company!!
Eugueni was quick and efficient. Arrived on time and got the job done! He even vacuumed the carpet afterward to clean up the lint that had fallen from the dryer. Great service. Would recommend!
Eugeuni was friendly, professional and doubled checked everything to make sure there was no leak. He left the area clean and his price was reasonable. I strongly recommend it. Thank you!!
My 20 year old fridge broke down on a Saturday afternoon - Euguenie was able to assess it the next morning, ordered a part from Toronto, and had it up and running by Wednesday morning. He was very pleasant and conscientious, and I would definitely use his services again. The cost was more than reasonable.
Most washers that aren’t working are plagued by the same few issues. The good news? An experienced repair team, like the one at Napoleon Appliances, can make most of those issues go away for good!
We’re going to give you a peek behind the curtain – let’s look at some of the most common issues we come across in washing machines, so you can see how easy it is for our team to fix them:
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Top questions
Before you call us, if your washer won’t start, check that it’s plugged in, and that the circuit breaker wasn’t tripped. You can even try unplugging it and plugging it back in again.
If that doesn’t do the trick, there are a few possible culprits. Your washer could have a blown fuse. The lid or door switch might need to be replaced. The timer’s knob or the timer itself could be broken. On electronic washers, the control board could have damaged components.
We have all of the equipment and parts to solve any of these problems – and quite a few more. Our experienced technicians will inspect your washer for any faults, and then, get it started again.
Your washer may be vibrating because it’s on uneven ground – try rocking it back and forth manually (and carefully). If it rocks easily, there’s a good chance the ground beneath it is uneven.
Uneven loads can also cause a washing machine to go off-balance,vibrate, and even move around.
If you’ve already troubleshooted for both of those scenarios, there are still a few other things that could cause your machine to vibrate. There may be dampers or snubbers that have worn away. The rubber feet on your machine could be worn. The suspension springs and shock absorbers could be weak or damaged.
In any of the above situations (and many more), our skilled technicians have the parts, tools, and techniques to stop that annoying (and damaging) vibrating.
There are many reasons why your washer might stop mid-cycle – and most of them are best handled by professionals. Before calling, however, it’s always worth unplugging your machine and plugging it back in – sometimes that helps!
Problems with the water inlet valve, the timer, and the pump and motor can all cause your washer to stop mid-cycle. If water cannot drain properly, the washer can’t complete its cycle.
Fortunately, with the right parts, most of these problems are easy to fix – give us a call!
First, try unplugging the washer and plugging it back in – on certain washers, you can also open and close the lid about a dozen times to perform a master reset.
If that doesn’t fix it, there could be a number of problems. The drain hose or pump could be in disrepair, as could the coin trap, water level control, and lid or door switch. These problems are all easily fixed by the pros at Napoleon Appliances!
If you just bought a new high-efficiency (HE) washer, and you find the water level is pretty low, don’t worry! HE washers are designed to use less water – that’s one of the reasons they’re more efficient.
For older models, there could be a number of reasons that cause low water issues. You could have a faulty water sensor or a clogged inlet valve. We’ve got the parts to fix either of these problems, and anything else causing your water level to be too low.
Seals, gaskets, valves, pumps, hoses, and more – it’s easier to make a list of what doesn’t cause washing machines to leak. Fortunately, most leaky washers can be fixed quickly by the team at Napoleon Appliances.
Who washes the washers? You do – especially if it smells bad. We can wash your washer for you, but you can save money by doing it yourself. Use this guide to getting rid of washing machine smells!
Contact Details
+1 (613) 880 - 8150
Working Hours
Mon to Fri 7 am - 10 pm
Sat to Sun 7 am - 7 pm
Location
Ottawa, Canada
Napoleon.appliances@gmail.com
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Mon to Fri 7 am - 10 pm
Sat to Sun 7 am - 7 pm
76 Caspian Row, Ottawa, ON K2V 0R6
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